- Website optimisation
- Plugin updates
- New plugin set-up
- Analytics set-up
- Bug-fixing for small websites
- Small content updates
- Cosmetic changes
Website
support
We offer hosting and maintenance packages to support both small and large organisations. If you are not sure which package would suit you, please get in touch with a member of your account team.
Level 1: Basic
/mo
Our basic package for small websites, offering automated updates and daily backups.
Core features
All featuresBandwidth / month
500 MBStorage
2.5GBLevel 2: Standard
/mo
This upgraded basic package benefits fast-growing websites with complex functionality.
Core features
All featuresBandwidth / month
1 GBStorage
5GBLevel 3: Advanced
/mo
Our advanced package with more storage and a selection of free Pro plugins.
Core features
All featuresBandwidth / month
UnlimitedStorage
10GBLevel 4: Premium
/mo
The premium package with advanced security protection, manual updates and reviews.
Core features
All featuresBandwidth / month
UnlimitedStorage
100gbType of feature
Website hosting is subject to our Terms & Conditions for Supply of Website Hosting Services
Level 1: Standard
/mo
For all small organisations and companies.
Dev time:
3 hours/monthSuitable for
Level 2: Professional
/mo
For medium websites with growing requirements.
Dev time:
5 hours/monthSuitable for
- Growing websites
- Template updates
- Complex content/database updates
- New block builds
- Speed optimisation across website
Level 3: Advanced
/mo
For complex websites and large organisations.
Dev time:
10 hours/monthSuitable for
- Multisites
- Multilingual websites
- Structural change on website
- Form changes and rebuilds
- New template builds (using existing designs)
- Plugin bug-fixing
Level 4: Custom
/mo
For those who are planning a rebuild and need more support.
Dev time:*
Suitable for
- If you need flexibility
- If you have a large scope in mind
- If you require project management time
10% discount will be applied when buying more than 24h.
There is a minimum of 3h when using our Custom package.
Terms & Conditions
Package use
- This pricing is exclusive of VAT and any other taxes.
- The packages only cover development work and maintenance, all projects that require design and/or additional project management will be estimated separately.
- You can carry over unused hours to the next month.
- Upon package purchase, we will provide you with a dynamic link to allow you keep track of your hours used.
- You can use the hours as quickly as you want, but cannot exceed the total number of hours in the year.
- You can carry over 10% of the hours to the next year.
- If you use all your yearly hours, we will notify you over email. You will be able to top them up or wait until your package renews next year.
- You can switch between packages at any time by paying the cost difference for the remaining months.
- The packages are only applicable to the websites hosted by Cast From Clay.
- All development work is subject to our Terms & Conditions of Supply Services.
- There is a minimum of 4h when using our Custom package.
Contract and payment
- We will invoice up front the total annual cost.
- You will enter a rolling 12-month contract with Cast From Clay.
Delivery
- We scheduled all small maintenance every Wednesday. If we receive your request on Thursday or Friday, the scope will be logged for the development team next Wednesday.
- The delivery of the scope is subject to internal capacity. We will notify you within 3 days, if we expect your request to take longer.
- We reserve the right to reschedule and update you on delivery timeframe at any point time.