Website
support

We offer hosting and maintenance packages to support both small and large organisations. If you are not sure which package would suit you, please get in touch with a member of your account team.

Hosting
Maintenance
Prices are listed in

Level 1: Basic

£50
$70

/mo

Billed at £600 $840 /yr

Our basic package for small websites, offering automated updates and daily backups.

Core features
All features
Bandwidth / month
500 MB
Storage
2.5GB

Level 2: Standard

£125
$175

/mo

Billed at £1500 $2100 /yr

This upgraded basic package benefits fast-growing websites with complex functionality.

Core features
All features
Bandwidth / month
1 GB
Storage
5GB

Level 3: Advanced

£250
$350

/mo

Billed at £3000 $4200 /yr

Our advanced package with more storage and a selection of free Pro plugins.

Core features
All features
Bandwidth / month
Unlimited
Storage
10GB

Level 4: Premium

£500
$700

/mo

Billed at £6000 $8400 /yr

The premium package with advanced security protection, manual updates and reviews.

Core features
All features
Bandwidth / month
Unlimited
Storage
100gb

Level 1: Basic

£50
$70

/mo

Billed at £600 $840 /yr

Our basic package for small websites, offering automated updates and daily backups.

Core features
All features
Bandwidth / month
500 MB
Storage
2.5GB

Level 2: Standard

£125
$175

/mo

Billed at £1500 $2100 /yr

This upgraded basic package benefits fast-growing websites with complex functionality.

Core features
All features
Bandwidth / month
1 GB
Storage
5GB

Level 3: Advanced

£250
$350

/mo

Billed at £3000 $4200 /yr

Our advanced package with more storage and a selection of free Pro plugins.

Core features
All features
Bandwidth / month
Unlimited
Storage
10GB

Level 4: Premium

£500
$700

/mo

Billed at £6000 $8400 /yr

The premium package with advanced security protection, manual updates and reviews.

Core features
All features
Bandwidth / month
Unlimited
Storage
100gb
Basic
£50/mo
$70/mo
Standard
£125/mo
$175/mo
Advanced
£250/mo
$350/mo
Premium
£500/mo
$700/mo
Type of feature
Automated daily backups
Automatic SSL encryption
Uptime guarantee of 99.95%
Uptime guarantee of 99.99%
UptimeRobot monitoring
Automatic plugin updates
Manual plugin update check by our developers
WordPress Multisite
Min. Google C2 Server
PHP updated to latest version
WordPress security updates within 24h
Pro plugin licences (Chimpmatics Pro, GDPR cookie plugin, Sonaar etc.)
No limits on visitors/month
Storage
2.5 GB
5 GB
10 GB
Additional storage
£10/$14 per GB - max 50 GB
£10/$14 per GB - max 50 GB
Upgrades available
High security protection (includes firewall and advanced DDOS mitigation)
£1,000/year
£1,000/year
Included

Level 1: Standard

£320
$460

/mo

Billed at £3840 $5520 /yr

For all small organisations and companies.

Dev time:
3 hours/month
Suitable for
  • Website optimisation
  • Plugin updates
  • New plugin set-up
  • Analytics set-up
  • Bug-fixing for small websites
  • Small content updates
  • Cosmetic changes

Level 2: Professional

£540
$777

/mo

Billed at £6480 $9324 /yr

For medium websites with growing requirements.

Dev time:
5 hours/month
Suitable for
  • Growing websites
  • Template updates
  • Complex content/database updates
  • New block builds
  • Speed optimisation across website

Level 3: Advanced

£1080
$1555

/mo

Billed at £12960 $18660 /yr

For complex websites and large organisations.

Dev time:
10 hours/month
Suitable for
  • Multisites
  • Multilingual websites
  • Structural change on website
  • Form changes and rebuilds
  • New template builds (using existing designs)
  • Plugin bug-fixing

Level 4: Custom

£ ____
$ ____

/mo

Billed at £ $ /yr

For those who are planning a rebuild and need more support.

There is a minimum of 4 hours when using our Custom package.
Dev time:*
Suitable for
  • If you need flexibility
  • If you have a large scope in mind
  • If you require project management time

10% discount will be applied when buying more than 24h.

Level 1: Standard

£320
$460

/mo

Billed at £3840 $5520 /yr

For all small organisations and companies.

Dev time:
3 hours/month
Suitable for
  • Website optimisation
  • Plugin updates
  • New plugin set-up
  • Analytics set-up
  • Bug-fixing for small websites
  • Small content updates
  • Cosmetic changes

Level 2: Professional

£540
$777

/mo

Billed at £6480 $9324 /yr

For medium websites with growing requirements.

Dev time:
5 hours/month
Suitable for
  • Growing websites
  • Template updates
  • Complex content/database updates
  • New block builds
  • Speed optimisation across website

Level 3: Advanced

£1080
$1555

/mo

Billed at £12960 $18660 /yr

For complex websites and large organisations.

Dev time:
10 hours/month
Suitable for
  • Multisites
  • Multilingual websites
  • Structural change on website
  • Form changes and rebuilds
  • New template builds (using existing designs)
  • Plugin bug-fixing

Level 4: Custom

£ ____
$ ____

/mo

Billed at £ $ /yr

For those who are planning a rebuild and need more support.

There is a minimum of 4 hours when using our Custom package.
Dev time:*
Suitable for
  • If you need flexibility
  • If you have a large scope in mind
  • If you require project management time

10% discount will be applied when buying more than 24h.

There is a minimum of 3h when using our Custom package.

Terms & Conditions

Package use
  • This pricing is exclusive of VAT and any other taxes.
  • The packages only cover development work and maintenance, all projects that require design and/or additional project management will be estimated separately.
  • You can carry over unused hours to the next month.
  • Upon package purchase, we will provide you with a dynamic link to allow you keep track of your hours used.
  • You can use the hours as quickly as you want, but cannot exceed the total number of hours in the year.
  • You can carry over 10% of the hours to the next year.
  • If you use all your yearly hours, we will notify you over email. You will be able to top them up or wait until your package renews next year.
  • You can switch between packages at any time by paying the cost difference for the remaining months.
  • The packages are only applicable to the websites hosted by Cast From Clay.
  • All development work is subject to our Terms & Conditions of Supply Services.
  • There is a minimum of 4h when using our Custom package.
Contract and payment
  • We will invoice up front the total annual cost.
  • You will enter a rolling 12-month contract with Cast From Clay.
Delivery
  • We scheduled all small maintenance every Wednesday. If we receive your request on Thursday or Friday, the scope will be logged for the development team next Wednesday.
  • The delivery of the scope is subject to internal capacity. We will notify you within 3 days, if we expect your request to take longer.
  • We reserve the right to reschedule and update you on delivery timeframe at any point time.