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Hosting u0026 Maintenance

Website support

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We offer hosting and maintenance packages to support any size of website. If you are not sure which package would suit you, please get in touch with a member of your account team.

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Level 1: 
Basic
£50/mo
£600/yr

Covers the basics for small sites, with daily automated plugin updates and backups.

Core features
Bandwidth / month:
500 MB
Storage:
2.5GB
Level 2: 
Standard
£125/mo
£1500/yr

For growing sites, with increased bandwidth and storage, and a higher uptime guarantee.

Core features
Bandwidth / month:
1GB
Storage:
5GB
Level 3: 
Advanced
£250/mo
£3000/yr

For medium-sized websites that need uptime monitoring, higher server speeds and unlimited bandwidth.

Core features
Bandwidth / month:
Unlimited
Storage:
10GB
Level 4: 
Premium
£500/mo
£6000/yr

The premium package for large websites with advanced security requirements.

Core features
Bandwidth / month:
Unlimited
Storage:
100GB
£50/mo
Level 1: 
Basic
£125/mo
Level 2: 
Standard
£250/mo
Level 3: 
Advanced
£500/mo
Level 4: 
Premium
Type of feature
Automated daily backups
Automatic SSL encryption
Uptime guarantee of 99.95%
Uptime guarantee of 99.99%
UptimeRobot monitoring
Automatic plugin updates
Manual plugin update check by our developers
WordPress Multisite
Min. Google C2 Server
PHP updated to latest version
WordPress security updates 
within 24h
Pro plugin licences 
(Chimpmatics Pro, GDPR cookie plugin, Sonaar etc.)
No limits on visitors/month
Storage
2.5 Gb
5 Gb
10 Gb
100 Gb
Additional storage
£10/$14 per GB - max 50 GB
£10/$14 per GB - max 50 GB
Upgrades available
High security protection 
(includes firewall and advanced DDOS mitigation)
£1,000/year
£1,000/year
0: WebCare
£79/mo
£950/yr

Essential WebCare for keeping your online presence running smoothly.

Dev time:
8 hours/year

Suitable for

  • Plugin updates
  • Bug-fixing for small websites
1: Popular
£320/mo
£3840/yr

For all small organisations and companies.

Dev time:
3 hours/month

Suitable for

  • Website optimisation
  • Uptime monitoring
  • Plugin updates
  • New plugin set-up
  • Analytics set-up
  • Bug-fixing for small websites
  • Small content updates
  • Cosmetic changes
2: Growing
£540/mo
£6480/yr

For medium websites with growing requirements and enhanced security.

Dev time:
5 hours/month

Suitable for

  • Growing websites
  • Template updates
  • Complex content/database updates
  • New block builds
  • Speed optimisation across website
  • Uptime monitoring
  • Single Sign On setup
  • Integrated malware scanner
  • Protection from brute force attacks
  • Real-time IP Blocklist
  • Firewall & security scanning
3: Complex
£____/mo
£___/yr

For complex websites and large organisations, that need flexibility.

Dev time:

Suitable for

  • Multisites
  • Multilingual websites
  • Structural change on website
  • Complex content/database updates
  • Form changes and rebuilds
  • New template builds (using existing designs)
  • Plugin bug-fixing
  • Single Sign On setup
  • Uptime monitoring
WHAT TO KNOW

Terms & Conditions

Package use

  • This pricing is exclusive of VAT and any other taxes.
  • The packages only cover development work and maintenance, all projects that require design and/or additional project management will be estimated separately.
  • You can carry over unused hours to the next month.
  • Upon package purchase, we will provide you with a dynamic link to allow you keep track of your hours used.
  • You can use the hours as quickly as you want, but cannot exceed the total number of hours in the year.
  • You can carry over 10% of the hours to the next year.
  • If you use all your yearly hours, we will notify you over email. You will be able to top them up or wait until your package renews next year.
  • You can switch between packages at any time by paying the cost difference for the remaining months.
  • The packages are only applicable to the websites hosted by Cast From Clay.
  • All development work is subject to our Terms & Conditions of Supply Services.
  • There is a minimum of 4h when using our Custom package.

Contract and payment

  • We will invoice up front the total annual cost.
  • You will enter a rolling 12-month contract with Cast From Clay.

Delivery

  • We scheduled all small maintenance every Wednesday. If we receive your request on Thursday or Friday, the scope will be logged for the development team next Wednesday.
  • The delivery of the scope is subject to internal capacity. We will notify you within 3 days, if we expect your request to take longer.
  • We reserve the right to reschedule and update you on delivery timeframe at any point time.